Event Registration Pre-Filling Registrant

Question

CLIENT: Champion Forest Baptist Church

ISSUE/PROBLEM TO SOLVE: Is there a way to NOT pre-fill the registrant based on the logged in person? For example, grandma wants to register grandson for camp; she's logged in as herself, but wants/needs to be able to register her grandson, ideally without having him added to her own family...

Example Registration Template: https://rock.cfbc.org/page/403?RegistrationTemplateId=25

Example Registration Link: https://rock.cfbc.org/Registration?RegistrationInstanceId=1340

Workarounds(-ish):

1 - add instructions to the registration that tell registrars to log in if the person is in their family (sons or daughters) and to NOT log in/continue as a guest if the person is not in their family (grandchildren, friends, etc.)

2 - logged in users can select the 'blank' line/person from their family to clear the name (not ideal as it adds the person to their family if not already there - i.e. the grandson will be added to grandma's family)

Asana Task: https://app.asana.com/0/1203194444641509/1203698384941987/f

Answer 1

I think you are seeing this bug:
https://github.com/SparkDevNetwork/Rock/issues/4942

They may just need to use different registration options until they update to latest version of v13

Comments

@DavidTurner Any ideas on what to update in the registration options to make function a little more as expected until they upgrade?

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@MarissaEubanks I think if you just unselect the Show Family members option it will work correctly, but I'm not positive. you may want to do some trial-and-error to determine for sure.