0 votes
in Rock by TinaStephens (8.6k points)
edited

This giving template for Christ the King https://rock.ctk.church/admin/communications/templates/52 uses a token for the person to be able to click on the button in the email and download the statement. No login required. When I send it to myself from my profile https://rock.ctk.church/Person/40503 it says the login token expired and I need to login. Asana https://app.asana.com/0/1203477406084155/1203702501312999/f[![enter image description here](/qa-content/uploads/so-imported/4f46baa8450110b8df53105d8627f904.png)](/qa-content/uploads/so-imported/4f46baa8450110b8df53105d8627f904.png)

2 Answers

0 votes
by MarkLee (8.3k points)
edited
 
Best answer

It appears that your token is for the page 444, but /ContributionStatement is connected to page 1010. Change the page to 1010 and the link should start working.

by TinaStephens (8.6k points)
@MarkLee Thank you Mark!
by TinaStephens (8.6k points)
This stopped working again.
0 votes
by TinaStephens (8.6k points)
edited

Also check the security settings to make sure the security setting in Rock is not blocking the Personal tokens.enter image description here

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