+1 vote
in Rock by MarissaEubanks (4.0k points)
edited

Client: Fairhaven

Asana Task: https://app.asana.com/0/1202285749236339/1203922720272457/f

A duplicate record for Eowyn Wojick was created. [74292 & 79464] Trying to confirm why/how...

The manual states a score higher than 35 will match. First Name = 15, Last Name = 15, Month and Day of birthdate = 10, Year of birthday =5, gender = 3. That totals 48.

The duplicate record was created per an event registration that was NOT looking at current values for name, birthdate, etc. Does this setting have to be set in order for Rock to apply this logic?

Original Eowyn:

enter image description here

Duplicate Eowyn:

enter image description here

Manual:

enter image description here

1 Answer

+1 vote
by MarkLee (8.3k points)
edited

It looks like Marissa and team solved this in the following way:enter image description here

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