Text to Workflow Issues with iPhone (Safari) vs Macbook/PC (Chrome)

Question

Client: Emmanuel

Asana Task: https://app.asana.com/0/1202264289313423/1204194623366575/f

Problem: When folks text the word 'funeral' to 65248, this workflow is being kicked off to send a reply with a link to this workflow that involves a form to fill out. When testing, I receive the reply text from the first workflow - see below. When I click the link on my phone, it does NOT take me to the URL or kicks off the second workflow. However, when I click on the link via the messages app on my Macbook, the link DOES work as expected and launches the workflow with no issues.

Notes:

• my phone is using Safari as the browser, and my Macbook is using Chrome. But, other similar text to workflows are working with no issues on my phone.

• the text to workflow is configured HERE

Answer 1

It appears that first action of the first activity creates a workflow that you later make a short link for. That first action has the filter the checks to see if the keyword contains "funeral.*" I think this is keeping the workflow from being created. You shouldn't need to have a filter on the workflow because Text To Workflow should already filter for you.