(Originally by Unknown) @MarissaEubanks The only thing I can thing to ask is how many physical check-in devices do they have? The reason I ask is because their check-in config is setup so that the kiosk will ask Rock for an updated config every 10 seconds. If they have 50 check-in devices, that would mean Rock would be asked for a config 300 times a minute. Maybe we can look into adjusting that setting to 30 seconds? The only downside is that if they close a classroom remotely, it could take up to 30 seconds for the kiosk to update.