Is it possible to put a registration refund request on a public event page?

Question

Centre Street would like a button/form that goes to a Refund Request. It is requested that the form pull in a link to the registration. Ideally, they want a link to the registrants registration link-I'm assuming they'd have to login for that?

Here is a current registration event page with payment https://cschurch.ca/event/342/crossover-basketball. Here is the CMS event detail page https://rockrms.cschurch.ca/pagemap?Page=1622&ExpandedIds=1531%2c1559%2c1608&Redirect=false

Any ideas would be great.

-Here is the Event Item Occurrence https://rockrms.cschurch.ca/web/calendars/4/event/209/occurrence/342 Maybe I can add something here?

I tried with this workflow: https://rockrms.cschurch.ca/page/136?WorkflowTypeId=313 but it's pulling in a bunch of public registrations. I either need a link to the internal registration instance or(best case scenario) a link to the person's specific financial transaction like this one: https://rockrms.cschurch.ca/finance/transactions/2335

Comments

I'm going to try a workflow form where I use an attribute to set the Registration Template and Instance and use lava to pull it in. But this would be specific to an individual event registration.

Answer 1

Originally posted by Unknown

The solution Tina and I came up with was to create a lava shortcode that given a person, slug and/or occurrence id will create a refund button. The button will only appear if the person is the registrar and the registration has a payment.

This is how the button appears.

This button links to a dedicated workflow page (Work in progress) that collects the registration information behind the scenes. This workflow will then notify the registration contact person.